Please click here to download and print the product replacement form and send it back along with your product. Should a defect appear in the first 12 months from the date of purchase, Dannyco will provide an exchange at no charge. If you have a need to exercise your warranty and you do not live within the country you purchased the product, please contact customer service for further information. Please do not ship products to our warehouse without prior. Warranties can only be honored in the country of purchase in the currency of purchase. All returns, refunds, & exchanges must be approved by the customer service department. If your item was purchased in Canada, please call 87 to obtain warranty service.Ĭanadian customers: money orders are accepted only from a U.S. Beautopia pays for shipping the replacement iron to the consumer. Please make check or money order payable to: TOL, Inc. No refunds will be issued. Return shipping charges are the responsibility of the consumer/salon. In addition, include a check or money order in the amount of $24.95 to cover the cost of shipping and handling of your new product. If 5 working days have gone by since you have signed for receipt of purchase, unfortunately, we cannot offer you a refund. You must also include a copy of your sales receipt. Please print and fill out the form below and include it with the returned item. To invoke this warranty send the iron with all its parts to the address below. This warranty does not apply to problems which are the result of misuse or normal wear and tear. If you are shipping items over $75, a trackable shipping service or purchasing shipping insurance should be considered.TOL, Inc./ Thairapy 365 provides a limited lifetime replacement warranty on our products covering any breakage, failure to heat, or other malfunction due to design or manufacturing defect, for as long as you own the product. Also the cost of shipping (if it is in the order payment) will be deducted from your refund in the cases of unconditional return.ĭepending on where you live, the time taking for your exchanged items to reach you, may vary. For unconditional return and refund, the customer is responsible for the shipping costs of returning the products. TYMO is responsible for the shipping costs of returning defective items. Include the original, dated sales receipt. If you are approved for a refund, then your refund will be processed within 48 hours, and a credit will automatically be applied to your original method of payment, within a certain amount of days. If your Remington product doesnt live up to your expectations, return it to us and well refund the purchase price. Once your return is received and inspected, we will send you a confirmation email to notify you that we have received your returned item. Please refer to the warranty policy card in the packaging. Send the return items to the address provided by our customer care teamįor defective items exceeding the return policy period, related warranty policy is applied.If you would like to use the same shipping box, please place the new shipping label you receive over the previous shipping label, otherwise, please use another shipping box.
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